Do you oversee the planning, preparation and response to emergency situations or traumatic events including natural disasters, criminal acts, or significant events involving staff members? This course is for you.
- Understand how the brain behaves in an emergency or while under stress
- Effectively manage emotions in challenging situations
- Be familiar with emergency response policies and procedures
- Be able to take control at dynamic incidents
- To understand the basic concepts of resilient leadership
- Effectively manage staff following critical events
- Maintaining integrity of evidence at an event site
- Liaise with, and monitor emergency services actions (Police, Fire, Ambulance, and Civil Defence)
- Strengthen personal resilience through controlled awareness
- The brain – What happens to our thinking process when faced with emergency situations?
- Safety awareness – How do you plan and prepare for the range of situations?
- First responder protocols – The introduction of checklists to minimise emotional responses during events
- Prioritisation of responses – What are the immediate responses; staff, public, facilities, money, etc
- The use of a structured approach that can be easily modified in each situation – Developing Risk Management Action Plans (RMAPS)
- Working with emergency services – Understanding their needs while maintaining your own
- Practical scenario – An open discussion on putting theory into practice, working individually and as a team (the half day has just one scenario, the full day has a range of scenarios)
- Managing highly emotional issues involving a member of staff that impact on others
- Managing the negative impact on self and others during and following an emergency
- Personal resilience – Managing the adverse reactions and stress long-term
- Emergency response procedures fit with the emergency services Coordinated Incident Management System (CIMS) model.
- A consistent approach to emergency response.
- Managers making decisive and accurate decisions for faster recovery.
- Communication during emergencies is enhanced.
- Emotional stressors are reduced therefore personal recovery time is faster.
About the facilitator
Lance Burdett from Warn International brings with him over 22 years policing experience at the highest level. Lance has expertise in responding to emergencies and communicating in challenging situations.
Lance specialised in suicide intervention and on predicting violent behaviour in his 13 years as a negotiator and instructor for the NZ Police. The skills he learned through first-hand experience in varied incidents provides him with confidence that he can assist you and your organisation. He has a track record of leading successful teams through recruitment, training, professional development, motivation and welfare support.
Lance has a Master of Arts Degree, majoring in Terrorism, Safety and Security. He has a Graduate Diploma in Business Studies, a Diploma in Policing and a Graduate Certificate in Applied Management.
Lance was the National Advisor for NZ Police Negotiation Teams. He completed the NZ Police Negotiation Qualification Course, qualified on the FBI Negotiators Course held in Quantico, USA, and attended the Counter Terrorist Negotiators Course held in Darwin, Australia.
Register now for our September course
For further enquiries contact Anne Brown on firstname.lastname@example.org or 09 377 6500
Full day: $465.00 pp +GST. Lunch, morning & afternoon tea provided
Half day: $395.00 pp +GST. Lunch, morning & afternoon tea provided
Monday 26th September, full day. 9.30am - 4.30pm
Tuesday 27th September, half day. 9.30am - 1.30pm
Please arrive at 9am for a 9.30 start
The Kawau Room at the Mercure Hotel, 8 Customs Street East, Auckland CBD
We recommend the Downtown Carpark. Get an early bird rate if you arrive before 9.00am